Fundamentals of retail sales: Ways to open the sale
FREE FOR UP TO 500 USERS
Opening the sale is all about welcoming your customer into the store and making them feel relaxed and comfortable.
Understanding stress and wellbeing
FREE FOR UP TO 500 USERS
This module focuses on understanding how stress impacts well-being. You'll be introduced to the stress continuum in the form of green, orange, and red zones and see how a person responds behaviourally, emotionally, physically, and with their thoughts. You’ll also be introduced to the A-B-C model, which stands for Awareness, Balance, and Connection.