Our eLearning tools are made to support how you lead and coach—not get in the way of it
Thoughtful eLearning tools that lighten the load of leadership.
Delivering eLearning that changes behavior and drives a higher return on investment in learning.
Our most completed retail sales course! Your team will gain the confidence and skills to engage and WOW their customers. Covering all the steps of the sale from greeting to uncovering needs through to closing and confirming the sale.
Understanding and managing emotions—yours and others'—can make you a stronger, more effective leader. A strong EQ can make all the difference in motivating your team, improving work relationships, and creating a positive environment for everyone.
Develop awareness of what's going on around you, so you can notice angry customers in your store and take action before the situation escalates.
This module focuses on understanding how stress impacts well-being. You will be introduced to the stress continuum in the form of green, orange, and red zones and see how a person responds behaviourally, emotionally, physically, and with their thoughts. You’ll also be introduced to the A-B-C model, which stands for Awareness, Balance, and Connection. The next three modules focus on this model.
Opening the sale is all about welcoming your customer into the store and making them feel relaxed and comfortable.
This introductory course is for everyone who will be coached. Coaching is the winning formula to enhance your performance, boost teamwork, and ensure you’re bringing your best self to work.
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